Privacy Terms

Customer Personal Data Privacy and Processing Policy

  1. Introduction

Aqua Lettings, as part of Aqua Group, places great importance on the protection of customer personal data and full compliance with data protection laws. We aim to ensure the security of the information you provide for the delivery of our services, and you can be assured that these data will only be used for the specified purposes.

In accordance with the Personal Data Protection Law (KVKK), we are committed to informing you about how your personal data is collected, processed, and transferred. This privacy policy outlines the processes regarding the use and protection of your data.

 

  1. Collection and Processing of Personal Data

Aqua Lettings collects personal data that you provide during contract formation, bookings, or other interactions. This data may include:

  1. Identification Data: Name, surname, date of birth, nationality, passport information, marital status, identity document number.
  2. Contact Information: Phone number, email address, postal address, residential address.
  3. Financial Data: Bank details, payment information, contract, and payment obligations.
  4. Reservation and Rental Data: Information necessary for the creation and execution of rental contracts, selected properties, and reservation conditions.
  5. Other Data: Photos, videos, voice recordings, phone calls made as part of provided services.
  6. Purposes of Personal Data Processing

 

3. Purposes of Personal Data Processing

Your personal data will be used solely for the following purposes:

  1. Contract Formation and Execution: Processing reservations, providing rental services, fulfilling contract terms.
  2. Communication: For changes in service conditions, company campaigns, news, and other communications with you.
  3. Security: To comply with legal requirements and ensure your security.
  4. Legal Obligations: To meet legal requirements, provide information to government authorities, or during legal proceedings.
  5. Service Quality Analysis and Improvement: Analyzing customer preferences, improving service quality, and enhancing company processes.

 

  1. Data Processing Terms and Conditions

The processing of your data is based on the following grounds:

  1. Your Consent: Your consent to process personal data is provided when entering into a contract with us or registering on our website.
  2. Fulfillment of Contractual Obligations: To fulfill the contract between you and Aqua Lettings or comply with legal requirements related to rental and service provision.
  3. Legitimate Interests of Aqua Lettings: Ensuring the quality of provided services, ensuring your security, and protecting our legitimate interests while delivering services.

 

  1. Transfer of Personal Data to Third Parties

Your personal data may be shared with third parties in the following cases:

  1. Fulfillment of Contractual Obligations: With partners, suppliers, and third parties necessary to provide rental services.
  2. Security and Legal Obligations: As requested by government authorities, courts, or law enforcement agencies.
  3. Customer Communication: Your data may be shared for marketing research, notifications, or organizational activities.
  4. Legal Obligations: Your data will be transferred to third parties only to fulfill contractual obligations or when requested by competent authorities.

 

  1. Consent to Data Processing

By providing your personal data, you consent to its processing as per this privacy policy. You may withdraw your consent at any time. To withdraw consent, you may contact us using the contact details below.

 

  1. Data Retention Periods

Personal data will be stored for as long as necessary to fulfill the terms of the rental contract or other obligations. After the retention period, data will be deleted, anonymized, or destroyed.

 

  1. Your Rights

You have the following rights regarding your personal data:

  1. Right to Access: You have the right to know which data is being stored and how it is being processed.
  2. Right to Rectification: You can request the correction, addition, or update of your data.
  3. Right to Deletion: You may request the deletion of your data if it is no longer necessary for contractual or legal purposes.
  4. Right to Restriction of Processing: You may request the restriction of processing your data in certain cases.
  5. Right to Data Portability: You have the right to transfer your data to another service provider in a portable format.
  6. Right to Object: You may object to the processing of your data based on the legitimate interests of the company.

To exercise these rights, you may contact us at: info@aqualettings.com.

 

  1. Personal Data Protection

Aqua Lettings takes all necessary measures to protect your personal data from unauthorized access, loss, misuse, or alteration. We implement various technical and organizational security measures to ensure the security of your data.

 

  1. Contact

If you have any questions regarding the processing of your personal data or wish to exercise your rights, you can contact us at the following details:

Aqua Lettings
Karagedik, 1104. Sk. No: 16/11, 48300 Fethiye/Muğla
Email: info@aqualettings.com

WhatsApp Support!
CALL
WHATSAPP
icon
×Customer Representatives
XCREATE A RESERVATION
Dates Available
Entry Date:Release Date:
  • Your Stay0 Day
  • Cleaning Fee0.000 ₺
  • Electricity Fee0.000 ₺
  • Pre-Payment0.000 ₺
  • To Do At Entrance0.000 ₺
  • Total0.000 ₺
ELIGIBILITY SCHEDULE
Available
Full
Pending Payment
Entry-Exit